Managed IT & User Support
Responsive support for staff, workstations, laptops, email, permissions, printers, networks and the everyday systems that keep the business moving.
Services
Managed support for business-critical technology.
Knect IT supports the systems that keep organisations operational: users, devices, cloud platforms, connectivity, security controls, backups, hosting and infrastructure.
Microsoft 365 & Cloud Administration
Microsoft 365 setup, Exchange administration, Teams, SharePoint, OneDrive, mailbox migration, user management and security configuration.
Connectivity & Telecoms
Business broadband, telecoms coordination, VoIP, site moves, supplier changes, network fault escalation and connectivity reviews.
Cybersecurity & Access Control
Practical measures across endpoint protection, MFA, password management, encryption, phishing awareness, access permissions and safer configuration.
Backup, Recovery & Continuity
Backup planning, recovery checks, business continuity review and recommendations to reduce the commercial impact of interruption or data loss.
Web, Hosting & Domains
Domain registration and DNS, web design, web hosting, VPS and dedicated servers — the online side of the business, hosted and supported in one place.
Projects, Migration & Change
Support for office moves, supplier transitions, cloud migrations, hardware refreshes, platform changes and wider infrastructure projects.
Operational Reviews
Review of current arrangements, risks, recurring issues, supplier dependencies and improvement priorities, with practical recommendations.
Supplier Coordination
Coordination with software vendors, network providers, hosting platforms and third-party support teams where an issue spans multiple providers.
Engagement routes
One-off issue, planned project or managed support.
REACTIVE
Urgent support where an issue needs to be stabilised quickly.
PROJECT
Scoped project work for migrations, installs, moves and infrastructure change.
MANAGED
Ongoing support arrangements for organisations that need regular technical ownership.
Tell us what is affected and what has changed.
Phones answered 24/7, every day of the year.