Laptop & PC repair
Boot faults, slow machines, upgrades, screens, batteries, virus removal and general troubleshooting.
For home · Practical support
Technology help from someone nearby.
Friendly, practical support for the devices and connections people rely on—without call-centre scripts or unnecessary jargon.
LocalAcross the North East
DirectTalk to a real person
PracticalClear advice first
FlexibleRemote or at home
How we can help
From the everyday frustration to the job you have been putting off.
Broadband & home Wi-Fi
Dead spots, mesh systems, provider changes, device connection problems and slow or unreliable service.
Data recovery & backup
Help recovering important files and putting sensible protection in place for the future.
Custom computer builds
Work, study, editing and gaming systems specified, assembled and set up around the way you use them.
New device setup
Move files, configure email, install updates and make a new computer ready to use.
Home visits
Some problems are easier to solve in person. Local call-outs are available across the area.
How it works
Start with a call.
Tell us what is happening, the device involved and anything that changed beforehand. We will explain whether the best next step is remote help, bringing the device in or arranging a visit.
- 01Describe the problem
Call or message with the symptoms.
- 02Agree the next step
No surprise work or unexplained jargon.
- 03Get it sorted
With clear advice on preventing a repeat.
A local business
Still here after the fix.
Knect was built in Northumberland, and home support remains part of who we are. When you call, you are dealing with a business whose reputation lives in the same communities it serves.
Direct support starts here
Tell us what is affected.
Speak to a real person and leave with a clear next step.